Medbridge First Digital Health Platform to Earn CHAP Verification for Digital Competency in Home Health and Hospice

Verification demonstrates Medbridge’s industry-leading approach and adherence to the highest standards of quality and compliance.

BELLEVUE, WA – July 29, 2025 – Medbridge, the industry leader in digital care solutions for healthcare professionals, today announced that its enhanced Skills solution is the first digital competency platform to earn verification from the Community Health Accreditation Partner (CHAP). 

CHAP conducted a thorough product survey to verify that Medbridge Skills enables organizations to meet the intent of CHAP’s applicable standards. Through rigorous inspection, CHAP found no roadblocks to executing its Standards of Excellence and recognized Medbridge’s innovation in improving the delivery of high-quality care.

CHAP is the most experienced home care accreditation program in the country, and its verification process reflects the highest standards in quality and compliance. This milestone demonstrates Medbridge’s commitment as an industry leader to providing exceptional digital competency management and further validates the value of Medbridge Skills in supporting high-performing home health and hospice organizations.

A Convenient and Reliable Solution to an Industry-Wide Problem

Traditional approaches to onboarding and ongoing training, such as paper checklists, shadowing, and variable teaching methods, can be time-consuming and costly, and can even introduce inconsistencies in care delivery. These outdated methods can slow down a new clinician’s readiness to work independently and make it difficult for organizations to maintain regulatory compliance. Medbridge Skills offers a modern alternative by digitizing and centralizing competency assessment, evaluation, and training. 

“The Medbridge Skills tool facilitates streamlined onboarding, standardized training across disciplines, and effective evaluation of clinical competencies,” said Teresa Harbour, COO at CHAP. “The platform is user-friendly, highly customizable to meet specific agency needs, and features a dashboard that provides quick, real-time oversight of staff progress and compliance.”

Driving Consistency and Quality in Competency Training

In CHAP’s review, Medbridge Skills was found to align closely with multiple CHAP Key Performance Area standards essential to home health and hospice care. These include:

• Comprehensive onboarding and training

• Improved assessment capabilities

• Clinical practice guideline reinforcement

• Competency documentation and tracking

• Support for ongoing educational requirements
  

In particular, the platform stood out for its ability to support timely competency assessment with clear documentation, helping organizations maintain alignment with CHAP’s personnel record expectations. The tool enables staff competency assessments to be recorded with dates, personnel names, topics, and performance outcomes—fulfilling CHAP’s requirement that care providers demonstrate verified competency in their roles.

“We’re proud to receive this verification from CHAP, which affirms Medbridge’s ongoing commitment to innovation, quality, and helping organizations elevate patient care through streamlined, standards-aligned training,” said Sarah Jacob Singh, Chief Product Officer at Medbridge. “By providing a more efficient, scalable, and engaging approach to onboarding and training, we’re empowering organizations to improve clinician confidence and competence while reducing administrative burden.” 

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Media Contact

Kaitlin Rebella

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